Looking for a good mechanic? As a mechanic myself, here are a few tips:
The part about getting a written estimate is valid, but just as doctors must sometimes do exploratory surgery, mechanics must go step by step. The possibilities are endless and a reasonable response to some queries on price are "We can't be certain on the total cost but here are the steps we will take and this is how much each step will take. We will call for authorization over x amount..and we expect, but can not promise that the bill will be under x amount."
As well, decisions must be made and the mechanic, while the technical expert, is not you the customer.. One example is a flat tire.
How much will it cost to fix the flat?
Something as simple as a flat and an "accurate" estimate is impossible... As a customer what I would want is choices...educate me in simple terms so that I can make an informed decision about how to best fill my needs and wants in either the short or long term and I am a happy camper.
Art Gale is a professional mechanic with a shop on Little Cayman island.
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