We review the work at home opportunity offered by Arise
Work at Home with Arise
by Deb Killion
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When it comes to great work at home opportunities, another job for people who enjoy talking on the phone is ARISE. Established in 1994, Arise evolved from a company which provided disabled workers a way to work from home. It also helped busy moms stay at home with young children or others a chance to make extra money or a full-time income.
Arise provides virtual business services to many of the largest Fortune 500 companies. This involves sales and customer service using the phone, chat, and email.
Unlike some of the other call center opportunities, with Arise, you are actually a business owner. The "independent contractor" status at Arise is the same as with the other call centers, but with Arise, instead of just being an independent contractor, you are also a fully incorporated business. This setup with Arise is similar to a "franchise" type of arrangement in which you purchase the rights to locally own a business and operate it as you choose, as long as you follow the basic rules and policies of the mother company. Unlike franchising, however, it does not cost as much to partner with Arise. The investment is relatively small if you think about the fact that you are actually setting up your own business. It will cost you $100 to incorporate.
You choose which companies you want to serve with Arise, under the umbrella of your corporation, and you can even hire employees under you and pay them whatever you work out. This is perhaps the only virtual contact center we know of that actually lets you go into business for yourself, without having to come up with an original idea. You simply work with the technology and clients that Arise has available at your disposal under your corporation.
The disadvantage to this model is that there is more of an investment than it would take to just work as an agent at a virtual call center job, where the company also takes most of the responsibility for any outcomes of issues that might come up during the course of your work there. With Arise, if a client complains, the responsibility has to be handled by you, as the owner of your corporation, rather than Arise itself. Therefore, there is a slightly higher risk of legal issues that you might have to deal with yourself. You are required to sign a number of contracts with every business you decide to take on as a partner, including contracts involving fiduciary responsibility, legal liability, and privacy concerns.
While the incorporated status is appealing to many due to the fact that they would be actually starting their own business, the pay of a work at home agent with Arise is not great to start. I have not actually worked this job. However, I did consider it at one time.
Most sources show it is between $9 and $14 per hour as a virtual contact agent. Investment costs for the Arise opportunity are around $315 to get it all set up, including the background check, VOIP phone equipment, internet connection (if you don't have one already), basic phone line, and incorporation fee (which is around $100). In addition, it costs an additional $59-$299 for any one certification with a particular business so this is a more expensive opportunity than most other virtual work at home jobs are.
Like other virtual jobs, there are a lot of advantages to contracting with Arise, including flexible scheduling and the chance to own your own business. They also have great incentives for high performers. On their website, they have the words "No boundaries...better results," implying that if you work with them, you can make as much as you want with good results as a business owner. You can collect different businesses to partner with or just focus on one. It's your choice. Like any other work at home job or opportunity, you get back about what you put into it. If you choose to make it a full-time opportunity, you may make a good living. If you do work a 40 hour week with Arise and you are good, it is estimated that you could make between $2000 and $2500 per month, on the average.
If you grow your business to include employees, you could definitely increase your earnings as you subcontract some of the work out to others, at a lower rate, and double the time spent to service clients.
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As a company, Arise has an impressive reputation. Arise has been recognized by the White House for leading the nation in virtual business creation in the US. They were a finalist in the "Outsourcing Excellent Awards" in 2011, and they have been featured on Good Morning, America, as well as Fox News, CNN, and The Today Show. They also have a Better Business Bureau rating of A+.
Arise is a solid opportunity for independent contractors to work at home, while offering them a chance to have their own business and partner with some big companies in the process.
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