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Michelle,
Did you have semi metallic brakes installed on your car? If so, that is probably where the sound is coming from. Another possibility is the buildup of brake dust. In either case, the sound is normal as long as it is not loud and attention getting.... if you are driving down the road, and people turn to see where that hideous noise is coming from, then it could be something else. Since you already brought it back to the shop and they did not see anything wrong I would imagine all was okay.
Good Luck!
Drive Safely!
Bob, The Auto Answer Man
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