New VW Drinks Oil

courtesy of Bob, The Auto Answer Man

Dear Bob,
My wife has a 1998 new beetle that once it reach 13,592 miles ran out engine oil. The dealer checked it out and could not find anything wrong. They did a 15,000 service and at 17,500 the same problem occured, their explanation this time was it was not unsual for a new car to burn a quart of oil every 1,000 miles. Of course she told they were nuts and to thoroughly check the car out. They replaced valve guides and the intake valves. Do you know of this problem or anyone having similar problems.

Whoa, a new car runs out of oil in 2500 miles and the dealer says this is acceptable? Are they whacked? With that much oil consumption if should be easy to determine where the problem is. Go to the back of the car, take a napkin and lightly wipe the inside of the tailpipe. I bet that it is very dirty there, and maybe a little greasy to boot.

Okay, now where can the problem be? The rings, the valves, valve guides? A simple compression test should prove (or disprove) the first two real easy. Something else you could do is remove one spark plug at a time and look for the dirty one. This will point you to which cylinder is causing the problem. If they are all dirty, then the problem is with all the cylinders. A leak down test will also help to determine if and where the problem is. If there is a problem with a valve, it will tell you whether it's an intake or exhaust valve.

But for a new car to do this, I would demand, not ask, for proper assistance and that they correct the problem or give you a new engine. I would also keep records and contact your local government about lemon laws.
Good Luck!
Drive Safely!
Bob, The Auto Answer Man

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